FAQ
Got some queries about our self-storage solutions? Find the answers here!
What are the different sizes of self-storage units available?
Self-storage units come in various sizes, typically from small lockers to large garages or warehouses. The most common measures for self-storage units include 5×5, 5×10, 10×10, 10×15, 10×20, and 10×30. The smallest size, 5×5, is comparable to a small closet and is ideal for storing small items, such as boxes or documents. Larger sizes, such as 10×20 and 10×30, are often used to store vehicles or oversized items, such as furniture or appliances. Your unit size will depend on the amount and size of the things you need to keep and your budget.
How do I determine the storage unit size for my boat or RV?
To determine the storage unit size you need for your boat or RV, measure your vehicle’s length, width, and height, and then add several feet of clearance to each measurement to allow for maneuverability. Most self-storage facilities specializing in boat and RV storage will have a variety of unit sizes available, so it’s best to contact them and ask for their recommendations based on your specific needs. Remember that it’s better to choose a slightly larger unit than you think you need to ensure that your vehicle fits comfortably and has enough space for you to move around it.
Do you offer climate-controlled storage units for boats and RVs?
We offer climate-controlled storage units for boats and RVs here at MacArthur Drive Self-Storage. Climate-controlled units maintain a constant temperature and humidity level, which can help prevent damage to your vehicle from extreme temperatures, humidity, or moisture. However, these units are typically more expensive than non-climate-controlled units. Still, they can provide added peace of mind that your vehicle is protected from the elements.
Is my boat or RV covered by insurance while in storage?
Typically, your boat or RV will not be covered by insurance while in storage unless you purchase a separate insurance policy specifically for self-storage. Some storage facilities offer insurance options or require purchasing insurance as part of your rental agreement. It’s essential to read the terms and conditions of your rental agreement and insurance policy carefully to understand what is and isn’t covered. If you already have insurance for your vehicle, check with your insurance provider to see if it covers storage or if they offer separate storage insurance policies.
Do you offer outdoor or covered parking spaces for boats and RVs?
Yes. We offer outdoor and covered parking spaces for boats and RVs at MacArthur Drive Self-Storage. Our outdoor parking spaces are perfect for those who need an affordable and convenient storage option for their vehicles. These parking spaces are located in our property’s secured and gated area. They are easily accessible with ample maneuvering space.
We also offer covered parking spaces for those who want additional protection for their boats and RVs. These spaces provide shelter from the elements and offer other security features such as surveillance cameras and perimeter fencing.
Whether you choose an outdoor or covered parking space, you can rest assured that your boat or RV will be stored in a secure and well-maintained facility. Our staff is always available to answer any questions about our storage options and help you choose the best solution for your needs.
How do I access my boat or RV while it is in storage?
Our clients have 24/7 access to their leased self-storage units. You can access your boat or RV whenever you need to, whether to perform maintenance or take it out for a spin. Our storage facility is designed for easy access and maneuverability. You won’t have to worry about navigating tight spaces or narrow driveways. We offer drive-up access to our units, making loading and unloading your vehicle easy. Additionally, our facility is well-lit and monitored by security cameras, ensuring your safety and vehicle security.
You’ll receive a unique access code to enter the facility and access your unit whenever needed. Our clients have busy schedules, so we offer 24/7 access, making it convenient for you to access your stored vehicle whenever required.
What security measures do you have in place to protect my vehicle?
We pride ourselves on the security measures we have in place at MacArthur Drive Self-Storage to ensure the safety of our client’s vehicles. Our facility features a perimeter fence, gated access, and surveillance cameras that monitor the property 24/7. In addition, we have onsite management that can quickly respond to any issues or concerns. We understand the value of our clients’ boats and RVs and take every precaution to protect them while in storage. With our top-notch security measures, you can trust that your vehicle is in good hands.
Can I store other items in the storage unit with my boat or RV?
Whether you can store other items with your boat or RV in the storage unit depends on the size of your chosen storage unit and your vehicle’s dimensions. To ensure that you comply with the storage facility’s rules and regulations, consulting with the onsite management is best. They can advise you on the best course of action and provide options for storing additional items, if necessary. Keeping other things with your boat or RV may affect your access to the vehicle and potentially result in additional fees. Be sure to ask about any restrictions or guidelines that may apply to storing other items in your storage unit.
How is moving my boat or RV in and out of storage?
Once you have signed a contract with us, you can access your unit and our facility. You will be free to move your boat or RV in and out of your rented storage unit as often as you need. However, following our facility rules and regulations is essential to ensure a safe and secure environment for everyone. When you’re ready to move your boat or RV in and out of storage, you must provide your own transportation. It is recommended to have a vehicle or trailer that is appropriate for the size of your boat or RV. If you require assistance moving your vehicle, please consult with our onsite management for recommendations on local moving companies or other resources to help you with the process.
What are the payment options for self-storage rental?
We offer both online and in-person payment options for our self-storage rentals. You can conveniently pay your rent online using our secure payment portal. We also accept payments in person during our regular office hours. We take a range of payment methods, including credit cards, debit cards, and personal checks. You can set up autopay for convenience and peace of mind, so you don’t have to worry about missing a payment. We are happy to work with you to find a payment plan that suits your needs and budget. Suppose you have any questions about payment options or need assistance with your account. In that case, our friendly and knowledgeable staff are always available to help.
Can I rent a storage unit on a month-to-month basis?
Definitely! We understand that different businesses and individuals have varying storage needs, so we offer flexible rental options. Depending on your preference, you can rent a storage unit on a month-to-month basis or opt for a longer-term lease. This means you can choose the rental option that best suits your needs and budget. Moreover, our rental rates are competitive, and we offer various payment options to make the process as convenient as possible. Whether you need a short-term storage solution or a more extended rental period, we can work with you to find the most suitable option. We aim to provide hassle-free storage solutions that meet your unique needs and expectations.
What are the office hours for accessing my storage unit?
Once you have signed a contract with us, you can access your storage unit 24/7. However, our onsite management office operates on specific hours. Our office is open from Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 1:00 PM to 7:00 PM. During office hours, our friendly staff is available to answer any questions, process your rental payments, or help you with any concerns with your storage unit.
Do you offer any discounts or promotions for boat and RV storage?
Yes! MacArthur Drive Self-Storage offers discounts and promotions to make a boat and RV storage more affordable for our clients. We understand that long-term storage for these vehicles can be expensive, so we offer discounts on pre-payment plans for extended periods. We also offer referral discounts for clients who refer their friends and family to our storage facility. Additionally, we regularly provide special promotions and discounts to our loyal customers to thank them for their business. Our aim is to make boat and RV storage accessible and affordable for everyone, so we encourage our clients to check with us frequently to see if there are any new discounts or promotions that they can take advantage of.
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Our Promise
At our self-storage facility, we are committed to providing our customers with the best possible storage experience. Our team is dedicated to keeping your belongings safe, secure, and well-maintained, so you can know that your items are in good hands. In addition, we promise to provide you with exceptional customer service, flexible storage options, and competitive pricing to meet your needs and budget.
Our Self-Storage Solutions
We offer a variety of self-storage solutions to fit your needs, including climate-controlled units, outdoor storage, and covered parking spaces for boats and RVs. Our units come in various sizes, from small lockers to large units that can hold furniture and other large items. We also offer month-to-month rental options, so you can store your belongings for as long or as short as you need. Additionally, our facility is equipped with state-of-the-art security measures, including video surveillance, gated access, and personalized access codes, to ensure your belongings are always safe and secure. Contact us today to learn more about our self-storage solutions and find the suitable unit for your needs.
Contact Info
MacArthur Drive Self Storage
727 Macarthur Drive
Alexandria, LA 71303
318-442-0206